GENERAL TERMS AND CONDITIONS
Includes the online store of the company under the name CHRISTINA NOTAROPOULOU
based in Greece, Vat EL 143526314.
Address: 16, IPSILANTOU Str,
KIFISSIA, ATHENS, PC 14561
Tel. 0030 698 690 9043
here and after referred to as "the Company".
"The Company"is active in the field of swimwear, clothing & accessories.
These Terms set out the rights and obligations of all users and those of "the Company" in relation to the goods offered through this website. Before you proceed in your payment please read carefully these TERMS AND CONDITIONS. By using this website or placing an order through it, you are consenting to be bound by these TERMS AND CONDITIONS.
The user acknowledges that had read these terms, agrees with them and undertakes to observe them. Terms and Conditions may be modified and it is the user’s responsibility to read them regularly, as Terms and Conditions in force at the time the contract is drawn up are applicable.
You may place a valid order only if you are a natural person and you are legally able to comply with the articles of the Greek Civil Code (if you have completed your eighteenth year of age and you are not under legal assistance in concluding a sales contract).
Delivery to any address in Greece has a flat rate of 3 euros. Most in-stock items are shipped within 24 hours and will arrive to a Greek address within 1 - 3 business days. However occasionally due to situations beyond our control some orders may take longer.
All orders to European addresses are either sent with DHL Standard Shipping (6-7 business days) have a flat rate of 10 euros or with DHL Express (1-3 business days) at a flat rate of 20 euros.
SHIPMENTS OUTSIDE THE EU:
All products are sent via Express at a flat rate of 20 euros. Items that are in stock will be sent out and received within 1-3 working days, however it may take longer depending on Customs. Shipments outside of the EU may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Please note that our return policy does not apply to deliveries outside the EU. Kindly ask for our assistance for guidelines on size, fit and style.
If for any reason, you are not satisfied with a purchase, the item(s) can be returned for a product exchange, or refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with all security tags attached and the original packaging.
Email within 7 working days from receiving your order. You will then receive an email confirming your return request and information about your compensation options.
Once we receive and accept your returned package, we will contact you confirming receipt of your return.
Items can be exchanged for a different size or an alternative style.
Please note that if you need to return your item more than once, you will be asked to pay the shipping costs.
Your right to cancel a Contract only applies to products that are returned in the same condition as you received them.
You should also include all of the products documents, instructions, and wrappings.
Any product which is damaged or not in the same condition as you received it or which is worn simply beyond opening the product will not be refunded.
You should therefore take reasonable care of the products while they are at your possession.
Swimming costumes and bikini bottoms should be tried on over underwear, without removing the protecting adhesive strip.
Returns may not be accepted if this strip has been removed or if items are soiled, and may be sent back to the customer.
WE CANNOT ACCEPT RETURNS / REFUND:
If the item is returned more than 14 days of the order’s delivery date.
If the item has been labelled non-returnable in the product description.
If the item is damaged / has missing parts and it is not in its original packaging.
SSL (Secure Sockets Layer) is currently the global web standard for the certification of web sites to network users, and for the encryption of data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sender software and decrypted by the receiving software, thereby protecting personal information while transferred. In addition, all information sent under the SSL protocol is protected by a mechanism which automatically verifies whether the data has been changed during transmission.
You have the right, at any time, to ask us in writing and receive the information we keep in our records about you. You can also let us know at any time and ask for the correction or deletion of your personal data.
Your personal information provided to us is intended for exclusive use by our company and facilitates our communication with you and shall not be disclosed to any third party or authority.
The Company should deliver the product with the agreed qualities and without any defects.
The cost, features and other elements of the products for sale are available and accessible to the user, by following the instructions on web pages.
Credit card / Debit card / Paypal
The prices exclude delivery costs, which will be added to the total amount before the payment.
Reproduction of the content or part of the content of the site is strictly prohibited as well as the use of the trade name of the Company.
The Company reserves the right to withdraw any product at any time and to remove or process any content on this site. The Company accepts no liability for withdrawing any product, and for removing or editing any materials or contents of the website or for refusing processing or acceptance of an order after they have sent the Confirmation order. In the last case the Company has no other liability apart from refunding you the amount you may have paid in full by using the same payment method you used to purchase the product.
AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer available in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any amount of money that you may have paid.
When you visit our Website we may ask for your personal information (such as name, e-mail address, home address, phone number, etc.). Any personal data you contact to our website are intended solely to ensure the operation of the respective service and the execution of your order. We also use your personal information in order for us to be able to contact you, to inform you about our new products and special offers, as well as to deliver to you a relevant, individually tailored content.
All information you send to us is confidential and we only disclose it: (i) to the employees authorized to handle your orders (ii) whenever this is required by a Court order or decision of public authority and (iii) in case of threat or anytime it is necessary for us to protect our interests.
Links to other websites
In order to facilitate its users, our site provides links to social media and other Websites. Our Company is not liable for the content of third-party websites or the consequences of their use. As a result, the access and use of social networking sites and media is at your own risk and the rules on personal data protection apply as defined by the providers.
Your rights regarding your personal data
Disclosure of Personal Information
Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.
We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers’ interaction with our site, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.
From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements to our customers on their behalf. In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
CHRISTINA NOTA collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by CHRISTINA NOTA. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address and shipping address(es) so that we can process and fulfill your order. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
You can be informed about any information that is being held for you and ask for their change / correction or update. If you wish to learn about our news and offers, you can subscribe to our newsletter list.
If you do not wish to receive any correspondence from us, you may at any time request the deletion of your personal information by filling our communication form.